IT SERVICE WHEN YOU NEED IT

When your systems crash or come to a grind, you can’t work. Your entire business is crippled and you need solutions fast. We provide service for networks, servers, workstations (desktops), laptops, and other devices.

From upgrading workstation computers to rebuilding failed RAID arrays on production servers, SR Technologies has you covered. Our technicians study and train the best practices to provide your business with expert IT support.

So whether you are at an IT starting point or breaking point, we are here to help with the skills, systems, and tools for the job.

Emergency Service

We offer emergency services when you need help in a pinch. After hours? No problem. Our after-hours phone options allow you get a hold of an on-call technician quickly.

Call 1.800.250.7122

  • Expert Techs

    Knowing where to tap the hammer is key. We rely on each other’s unique talent and experience to resolve complex issues that stump the other guys. We pride ourselves in our ability to work together to solve your IT problems.

  • Fast Response

    We respond to your request immediately and coordinate a solution in a time-frame that works for you. Our technicians prioritize emergency service to ensure that the fastest possible response time is achieved.

  • 100% Satisfaction Guarantee

    We believe you deserve only the best we have to offer and we are confident that our team can deliver solutions that go above and beyond your expectations. If you aren’t 100% satisfied with our services, we will always make it right.

  • On-Site Service

    We install new equipment, troubleshoot network, server, and workstation issues, perform maintenance, and work with users to resolve issues and address needs.

  • Remote Support

    Waiting for a technician has largely become a thing of the past. Over 50% of the service we provide is done remotely. We can quickly remote into your computer, server, or network appliance to resolve issues.

  • Pickup / Drop-Off

    Sitting in traffic bringing your computer in for service is a waste of time. For lengthy repairs best performed at our repair center, we pick up and drop-off your equipment – ensuring that everything is reconnected and working.

WHAT WE DO

IT SUPPORT SERVICES

  • Installations

    We install and upgrade software, network equipment, servers, storage appliances, workstations, printers, and peripherals.

  • Migrations

    Installing a new server doesn’t mean much without migrating your information. We ensure complete migrations to make transitions appear seamless to your users.

  • Networking

    Your network is the backbone of all things in IT in your company. This is why SR Technologies pays special attention to network engineering and maintenance.

  • Support & Consulting

    Our team is always ready to provide support by phone, email, and in-person to troubleshoot issues and provide experienced consulting.

  • Diagnostics

    Knowing where to look to track down issues requires experience and the right tools. By deploying the right technician for the job, we can quickly narrow down the cause of your frustration.

  • Repairs

    Your computer equipment has a tendency to fail at the worst of times. Our Rohnert Park and San Rafael service centers are equipped to repair most systems and carry a large inventory of replacement parts.

Murissa C.

Just want to say Chris Moore and SR Technologies is awesome. Chris has been doing IT for our dental practice now for over 2 years and anytime we have an issue, he and his very knowledgeable staff are on top of it right away.

Murissa C.
Santa Rosa, CA
Scott M.

My computer failed with a bang this week, and I needed it fixed quickly. I’ve never been to SR before, but Carlos was super-reassuring to work with. […] Now my system is faster and quieter than before the crash, and the cost was entirely reasonable! Kind of amazing, really.

Scott M.
Petaluma, CA
Marc H.

I have had the pleasure of working with SR Technologies for about 2 years.  Chris Moore is a wizard when it comes to complex computing solutions.  Everything from my computer won’t print to managed network solutions, they can bend technology to their will to get the most out of a system or network.  With William manning the Goleta office, he has the knowledge to fix whatever IT issues you encounter. They are my go-to tech support for both my employer’s network and my home network too.  Give them a call before you throw your laptop out of your 2nd story window.

Marc H.
Goleta, CA
Matt K.

Chris and his team at SR Technologies have been amazing! They helped up set up a server, purchase new computers, buy the right software and refurbish old computers. Most importantly they were patient with all of our questions. I highly recommend this company.

Matt K.
Sonoma, CA
How It Works

GET AN ESTIMATE FOR IT SERVICES

Please contact us via the form here or give us a call at 1-800-250-7122 and we would be happy to answer any questions and schedule a free consultation.

  • Let’s Talk

    We’ll chat about your business, how you use technology, and what you want to get out of IT.

  • Choose Your Plan

    If we’re the right fit, you’ll choose the IT service agreement that works best for your organization.

  • Start Your IT Experience

    Within days, you’ll be experiencing IT like never before.